Book Discovery

Everyone's busy. Nothing's moving. Clients are calling.

You're running a firm full of capable people, but somehow you still can't answer the most basic question: where are my jobs at, and when are they going to be done?

Link connects your workflow, capacity and reporting in one place, so you can see where every job is, who has capacity and what is falling behind before clients start chasing.

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Does this sound familiar?

Everyone seems flat out, but you can't explain why jobs aren't moving.

Everyone seems flat out, but you can't explain why jobs aren't moving.

You find out a job is overdue when the client calls to ask where it is.

You find out a job is overdue when the client calls to ask where it is.

You've promised clients deadlines you're not confident you can keep.

You've promised clients deadlines you're not confident you can keep.

You discover write-offs long after jobs are finished and invoices have gone out.

You discover write-offs long after jobs are finished and invoices have gone out.

This isn't a people problem.

It’s a visibility problem.

And it won’t go away until your workflow, capacity and reporting are connected.

You’ve already tried to solve this.

Spreadsheets

Spreadsheets

You built spreadsheets.

The spreadsheets worked, somewhat, but data gets messy, and maintaining them became a job in itself.

Other Solutions

Other Solutions

You tried a workflow tool.

It looked sharp in the demo, but capacity remained elsewhere, reporting didn’t connect, so you were still guessing.

The Problem

The Problem

The problem wasn’t your effort or your people. Each tool solved a specific job, but none connected workflow, capacity and reporting.

That’s exactly what Link was built to do.

What if your workflow knew what your team could actually handle?

Most practice management tools assign work to people, then leave managers to figure out whether the plan is actually achievable. Link works differently. Every task is allocated with three inputs:

  1. 1Who is doing it.
  2. 2When it's due.
  3. 3How long it should take.

As work is allocated, completed, or runs over time, each person’s available capacity updates automatically, without spreadsheets or manual recalculations.

That means you can see how much capacity each person has, what they are working on and whether your workload is realistic before problems land in front of clients.

We call this capacity-driven workflow. It is not a monthly report or a planning exercise that goes stale. It is a live view of your firm, updated continuously by the work itself, so you can see problems early enough to do something about them.

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Link uses your historical data

to automatically suggest allocations.

Thousands of jobs can be allocated in minutes.

And when the work is done, the numbers actually reconcile.

Most reporting tools will show you a WIP balance. A single number that tells you roughly where you stand. But it won't tell you how you got there, what's driving it, or who is responsible for the write-offs sitting inside it.

Link is built on a fully reconciled WIP equation:

Opening WIP + Time Added + Disbursements − Invoiced + Net Write-ups = Closing WIP

Performance reporting does not wait until the job is closed or the invoice is sent. Productivity, recoverability and profitability are visible while the work is still happening, so managers can refocus the team, bring the right people in, or reset the budget with the client.

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Five things your reporting should be able to do

WIP balance reconciles to Xero Practice Manager every day.
Invoice values reconcile between client, job & team reports.
Average hourly rates available by Staff, Client, Jobs & Tasks.
Accurate opening and closing WIP for previous periods.
Invoiced & write-up values are visible for every timesheet.

Practices like yours. Before and after.

Ake Chartered Accountants  & Business Advisors

Ake Chartered Accountants & Business Advisors

Before

"We lacked the visibility we needed to make important decisions. At our worst we had write-offs of around 30% in some years."

After

Write-offs reduced to effectively nil. Stress of running the firm significantly reduced.

Rice & Company LLP

Rice & Company LLP

Before

"In one word, inefficient. We had no visibility of our runway and whether we had the team resources available to execute on the work we agreed to deliver."

After

3x growth since implementing Link, with full operational control maintained throughout.

Drive Accounting

Drive Accounting

Before

"We had no idea what our team's true productivity and performance was. Our teams were constantly asking what they were doing next."

After

Team hit 90% completion with three months to spare. Earned paid Fridays off from January through March. No EOFY rush.

Finspective

Finspective

Before

"We had no reliable way to know how much work we actually had on, what reasonable turnaround times looked like, or where we sat relative to our true capacity ceiling."

After

Made the decision to hire based on data, not gut feel. Hitting turnaround commitments to clients consistently.

One connected platform. Every part of your firm.

Link connects the six parts of practice management that usually run separately.

When workflow, capacity and reporting are disconnected, data gets lost, capacity goes stale, and reporting can’t be trusted.

When they connect, every step feeds the next.

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1. Proposals

1. Proposals

Link turns accepted proposals into connected work, so scope, budget, billing and reporting stay aligned.

2. Allocation

2. Allocation

Turn thousands of tasks into structured allocations in minutes, with the right people, time budgets and due dates.

3. Capacity

3. Capacity

Capacity updates with every allocation, timesheet, completed task and deadline change, showing what is actually deliverable and who is overwhelmed.

4. Workflow

4. Workflow

Capacity-driven workflow keeps work moving from one connected place, so priorities, budgets and statuses stay visible.

5. Invoicing

5. Invoicing

Connect invoicing to the work, so WIP, write-offs, revenue and reporting stay accurate.

6. Reporting

6. Reporting

Connect reporting back to proposals, so every job informs the next years budget and scope of work.

We know what you're thinking.

"Our team won't use it."

"Our team won't use it."

Link is built for how accountants actually work. Timesheets are entered in seconds directly from the task, with the job and time already suggested. The system stays current because using it is easier than not using it.

Adoption isn't a battle, it's a by-product of good design.

"Implementation will be a nightmare."

"Implementation will be a nightmare."

Onboarding delivered over 30 days so your team don’t feel rushed. We manage everything. The data cleaning, customisation, training, and go-live support. You commit to three Zoom calls. We do the rest.

"We'll lose connection to Xero Practice Manager."

"We'll lose connection to Xero Practice Manager."

Link is built on a deep, two-way integration with XPM.
Jobs and tasks flow from XPM into Link. Timesheets entered in Link are submitted back to XPM instantly. WIP reconciles to XPM every day, so your source of truth stays intact.

Link does not replace XPM. It gives your XPM data the workflow, capacity and reporting layers it was missing.

"We're not sure we need this yet."

"We're not sure we need this yet."

If you are not sure whether you need Link yet, look at where the pressure is already showing:

  1. 1Pressure from client deadlines.
  2. 2Concern that your best people are becoming overwhelmed.
  3. 3Lack of confidence when promising delivery dates to clients.

Left unchecked, these issues compound. Clients lose confidence when deadlines slip. Good people start looking elsewhere when pressure becomes normal. And when you cannot promise dates with confidence, every new commitment comes at a cost, usually another client, another deadline, or your team’s wellbeing.

See your firm the way it was meant to be run.

Find out what your firm is missing.

Take the self-guided demo and see how Link connects workflow, capacity and reporting across the whole firm.

No sales call. No pressure. See how work moves, how capacity updates, and how the numbers reconcile. Then decide whether it is worth a conversation.

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Onboarding takes 30 days. We handle everything. You commit to three Zoom calls.

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Everything connected

Everything connected

Proposals, allocation, capacity, workflow, invoicing and reporting all in one system.

Built for your team

Built for your team

Clear priorities, realistic workloads and live capacity help your team deliver better client work.

Insights you can trust

Insights you can trust

Trusted reporting starts with reconciled WIP, so every decision is backed by numbers you can rely on.